Retiro Maya Tulum Hotel - Riviera Maya

ex. Retiro Maya Eco-Hotel and Retreats

Km. 6.5 Carretera Tulum Boca Paila, Tulum, 77780 Mexico, Riviera Maya, Mexico, 77780  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Retiro Maya Tulum Hotel - Riviera Maya

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-hour

24-hour check-in

 Fitness/Gym

Exercise gym

 Sports activities

Scuba diving

Sailing

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Steam bath

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Retiro Maya Hotel is a spectacular 3-star property placed next to Cesiak, Parque Nacional Tulum and Xel Ha. An example of ancient architecture, this hotel opened in 2002 and was fully restored in 2010.

The city center is 6 km away from the hotel.

The hotel boasts close proximity to golf courses and restaurants.

Rooms

Retiro Maya Hotel offers comfortable rooms with a wonderful view of the garden featuring a seating area, a wardrobe, free Wi-Fi, a sofa and coffee/tea makers. Some rooms feature views over the Caribbean Sea. In-room self-catering facilities include a cooktop, a fridge and a stove.

Eat & Drink

Guests are offered a continental breakfast served in the dining area. The first floor restaurant serves special vegetarian meals. Posada Margherita and BeTulum Restaurant and Lounge are situated in a downtown area, about 650 meters from the venue.

A full breakfast is served at affordable prices. 

Services

Guests can make use of laundry, free shuttle bus service and room service as well as currency exchange, a safe deposit box and free private parking.

Relax

The hotel offers reflex massage and steam baths for guests' relaxation. Sport facilities include sailing and scuba diving.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2010.  Number of rooms:   14.

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Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour check-in
  • Reception
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Private beach
  • Currency exchange
  • No elevators

Sports & Fitness

  • Scuba diving
  • Sailing
  • Exercise gym

Services

  • Airport shuttle
  • Paid city shuttle
  • Room service
  • Self-service laundry
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant
  • Bar/Lounge area
  • Cafe

Children's facilities

  • Paid babysitting/Child services

Leisure facilities

  • Beach club
  • Beach umbrellas
  • Beach towels
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Sun terrace
  • Garden area
  • Reflex massage

Room facilities

  • Air conditioning
  • Tea and coffee facilities
  • Dining room
  • Sitting area
  • Terrace
  • Chaise lounges

Bathroom

  • Steam shower

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Retiro Maya Tulum Hotel - Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Km. 6.5 Carretera Tulum Boca Paila, Tulum, 77780 Mexico, Riviera Maya, Mexico, 77780

Get directions
City Center
  • Riviera Maya
    40.6 mi
Airports
Restaurants
  • BeTulum Restaurant and Lounge
    2100 ft
  • Rosa del Viento (cuisine: Italian)
    2100 ft
Beaches
  • Ana y Jose Beach Club
    300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    14

Hotel Awards

MexicanHOTEL AWARDSRecommendedRiviera MayaRetiro Maya Tulum

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Retiro Maya Tulum photos Room
Beachfront Villa
Size: 220 sq. feet
Check Prices
  • Shower
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Retiro Maya Tulum Hotel - Riviera Maya Riviera Maya location
    Show big map »

    Hotel Address:

    Km. 6.5 Carretera Tulum Boca Paila, Tulum, 77780 Mexico, Riviera Maya, Mexico, 77780

    Get directions
    City Center
    • Riviera Maya
      40.6 mi
    Airports
    Restaurants
    • BeTulum Restaurant and Lounge
      2100 ft
    • Rosa del Viento (cuisine: Italian)
      2100 ft
    Beaches
    • Ana y Jose Beach Club
      300 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of rooms:
      14

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedRiviera MayaRetiro Maya Tulum

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge

    Retiro Maya Tulum Location

    Legend
    • Current hotel
    • Hotels nearby
    • Other hotels
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

    Local attractions

    • Mayan Beach - 3.2 mi
      TulumMexico
    • Ziggy Beach - 3.6 mi
      Road Tulum-Boca Paila km7, Tulum
    • Temple of Doom (Cenote Esqueleto) - 3.6 mi
      Coba Road, Tulum
    • Playa Paraiso - 3.6 mi
      Near Tulum, Tulum
    • Dolphinaris Tulum - 3.6 mi
      At Grand Bahia Principe Tulum Hotel, Tulum

    Near the hotel

    • Ana y Jose Beach Club - 300 ft
      Carretera Tulum - Boca Paila Km 6, Tulum

      Restaurants nearby

      • BeTulum Restaurant and Lounge - 2100 ft

        Address: Carretera Tulum-Boca Paila Km.10
        Phone: +52-984-8032243

        74% likes this, based on 75 reviews

      • Posada Margherita - 2700 ft

        Address: Carretera Tulum-Boca Paila Km. 4,5
        Phone: +52 984 801 8493

        79% likes this, based on 1002 reviews
        Cuisine: Italian

      • Rosa del Viento - 2100 ft

        Address: Carretera Boca Paila km. 10
        Phone: 52 984 164 9903

        53% likes this, based on 59 reviews
        Cuisine: Italian

      • Restaurant Las Estrellas at Cabanas La Luna - 2900 ft

        Address: Carr Tulum Boca Paila km 6.5
        Phone: 984 146 77 37

        72% likes this, based on 153 reviews
        Cuisine: Mexican, Moroccan
        Price Range: USD 16 - USD 31

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2010
      • Number of rooms:
        14

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedRiviera MayaRetiro Maya Tulum

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

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      Retiro Maya Tulum Reviews

      Guest reviews are submitted by our customers after their stay at Retiro Maya Tulum

      Average guest rating

      6.6out of 10
      Good
      Based on 66 reviews

      Guest reviews

      • Couple
        7.0

        While rather expensive, the location is wonderful. Our cabana was literally steps from the beach and with sea views. It was spacious (particularly the bathroom) and clean. The bed was comfortable although the mosquito net was a nuisance (could have been installed better). Really it is all about location, and this one is hard to beat.

        Breakfast was useless. toast was more like warm bread. the plate of fruit was just ok. we asked for water which never came. Having to send half by bank transfer in advance is a bit annoying nowadays and the lady proprieter initially seemed dubious about our having paid half despite copies of transfer etc. Overall, though, it was a wonderfuol experience.

      • Single
        7.8

        Relaxed atmosphere in a fabulous location. Step straight off your terraza & pad barefoot down the soft golden sand path to hit the beach. Heaven! The guys will bring you shrimp ceviche & a chilled corona to enjoy on your sun-lounger .. what more could you ask for! Lovely people, lovely place.

      • Single
        9.2

        Wonderful people; nice accommodations; yoga classes, massages available.

        All good. Although, as an early riser, availability of coffee at an earlier hour would be nice.

      • Couple
        5.8

        Good location on the beach.

        There we blood stains on the sheets and on one of the towels. No safe in the room and you can't really lock the doors from the inside, so don't bring any valuables. Electricity is only from 6pm to 11pm, which I didn't realize until after I had already paid for my reservation (which they make you do via PayPal within 48 hours of booking). Go elsewhere.

      • Family with children
        6.2

        The hotel is located on a parfect part of the Tulum beach.

        This hotel had no services at all. Although the room was cleaned, the towels were not changed daily. There were no sockets in the room to charge a mobile phone. Most of the time, electricity was out. That means everything was completely dark, so you need to bring a flashlight in order to find your way in your room and around the hotel after sunset. The place obviously has a problem with electricity supply. The water in the shower is very weak, so, it's difficult to take a shower. Breakfast consisted of just jam and bread.

      • Couple
        4.6

        The location is the only good thing about Retiro Maya as it is right on the beach.

        We were very disappointed with our three-night stay here. It wasn't good value for money (list price of $95 a night - through Booked.net we got a cheaper rate, but it was still overpriced in our opinion). We were aware this was a rustic place and there wouldn't be electricity the whole time, but the lights didn't even come on in our room until an hour after it went dark, so we had to use a torch. The sheets and towels were stained. The bathroom wasn't particularly clean and the bin for the toilet paper wasn't emptied daily. The staff seemed disinterested and I didn't feel we were given very good customer service at all. Stay somewhere else. This was not a relaxing stay!

      • Group of friends
        8.2

        Beautilfu location, good price to value

        Breakfasts and the restaurant in general could use some improvement (menu, service)

      • Couple
        9.6

        Lovely location, great staff, low-key.

        I liked everything. Those looking to book this lodging should know it's on the rustic side - but we found it quite delightful. Higher-end stuff can always be found; this place is great for a low ecological impact stay.

      • Couple
        8.2

        We were upgraded for free to a beach front property. The owner was really friendly.

      • Family with children
        6.2

        The cabana was a rustica as they say in Mexico..lovely beach setting, birds chirping, beautiful, uncrowded sandy beach with nice chairs and beach towels. The 2 hour Yoga class was relaxing and they had a nice studio. But for the money..the staff was a little deceiving about the power and the overall availability of food and drink was a little weak the mattresses were hard, with foam toppers that did not reach edges, linens were cheap. There were many of these settings down the beach for better prices..it was very rustic for the money.

      • Single
        6.2

        The beach was beutiful and it was very quiet and relaxing.

      • Couple
        5.0

        Great beach

        Terrible breakfast for 120mxn and the place looks like they stopped doing maintenance some time ago. We moved after three nights to one of their neighbours called Plaza Azul. This place costs a bit more but you get a really nice place!

      • Family with children
        3.8

        It was an absolute dissapointment beyond all expectations. No value for the money at all. Very uncomfortable and inconsiderate atmosphere.

      • Couple
        5.8

        Our room was a few meters from the beach. No kids.

        Overpriced for what it was. Had to drive or walk someplace for every meal. During the day the noise from the renovations of the owners house next door made us have to go to a different beach.

      • Couple
        2.4

        It is a nice beach but that is all. 10 usd would be the fair price for this horrible bambus houses full of moscitos. No restaurant, no owner, nothing positive at this place at all.

        Don´t go!! The owner and the stuff donßt even try to make it a more nicer place. They could at least have a normal bed with a well maintained moscito net... Don´t mess your holliday while staying at this place. The beach is good so luck of an other place at this beach to stay!

      How to reach hotel

      hotel Retiro Maya Tulum Hotel - Riviera Maya Riviera Maya location
      Show big map »

      Hotel Address:

      Km. 6.5 Carretera Tulum Boca Paila, Tulum, 77780 Mexico, Riviera Maya, Mexico, 77780

      Get directions
      City Center
      • Riviera Maya
        40.6 mi
      Airports
      Restaurants
      • BeTulum Restaurant and Lounge
        2100 ft
      • Rosa del Viento (cuisine: Italian)
        2100 ft
      Beaches
      • Ana y Jose Beach Club
        300 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2010
      • Number of rooms:
        14

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedRiviera MayaRetiro Maya Tulum

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge